Shipping policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for full details.

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Shipping Partner

We ship all orders through Shiprocket, a trusted logistics partner that helps us ensure safe and timely deliveries across India. Once your order is dispatched, you’ll receive a tracking number via email or SMS, which you can use to monitor the delivery status.

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Processing Time

• All orders are processed within 1–2 business days after receiving your order confirmation email.

• Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Time & Delivery

• Standard delivery usually takes 3–7 business days, depending on your location.

• Delivery times may vary based on factors such as location, weather conditions, or high-demand periods (festivals, sales, etc.).

• Delays caused by the courier partner (Shiprocket) are beyond our control, but we will support you in resolving any issues.

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Order Tracking

Once your order has shipped, you’ll receive a notification with your Shiprocket tracking ID. You can track your order via the link provided in your email or directly at:
🔗 https://tracking.shiprocket.in/

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Incorrect Address / Delivery Issues

• Please make sure your shipping address and contact details are accurate at checkout.

• We are not responsible for delivery failures due to incorrect or incomplete addresses.

• If your order is returned to us due to failed delivery attempts, you may need to pay additional charges for re-shipping.

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Damaged or Lost Packages

In the rare event your package arrives damaged, tampered, or appears to be lost in transit, please contact us immediately at colorfeel.pro@gmail.com with your order number and photos (if applicable). We’ll work with Shiprocket to resolve the issue promptly.

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Support

For any shipping-related questions or concerns, feel free to reach out to us at:
📩 colorfeel.pro@gmail.com